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Managing up and down: Part 2

by on 16 Oct, 2012

Here’s another thought about managing and reporting up and down to go with my top 10 tips of last week:

When reporting up or down tell people what you’ve got, not what you’ve done.

So many people report up by telling people what they’ve done rather than what they have achieved.  We don’t want the narrative of people’s lives, we need results.

Process bound

Too many organisation, of all types, focus on what they have done: the processes and procedures.  They lose sight of what they need to achieve.

As a result they get “process bound”.  Process, rather than progress, becomes their mantra.

If you have not got anything, then tell people what you’ve done.  That way they can help to guide you to how you can achieve your objectives.

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Don’t forget to enter our free picture caption competition and you could win a free Contentetc  e-learning course of your choice.  It’s on our Facebook page http://www.facebook.com/ContentETC.  We will have the draw at the end of the month.   Good luck.

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